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Confidence & decisions · 2 min read

Is Your Evaluation Capable of Catching the Problem?

Review the experiment before trusting its score.

/carbon-eval-design-review

Diego — virtual AI testerAIDiegoAI ChatbotJason — virtual AI testerAIJasonAI Code Review

The benchmark improved. Did the product improve, or did the evaluation get easier to satisfy?

/carbon-eval-design-review challenges the design of an AI evaluation: its decision relevance, cases, high-risk slices, repetitions, expectations, metrics, and evidence artifacts.

A bad sample can produce an excellent score

Suppose a chatbot evaluation contains mostly questions copied from the product FAQ. The model answers them well. But actual customers ask ambiguous follow-ups, contradict earlier details, and request actions the bot cannot safely perform.

The score may be accurate for the sampled questions and nearly useless for the release decision.

A design review asks what population the cases represent, which important failures are absent, whether the judge can recognize them, and whether repeated answers to related prompts are being mistaken for independent evidence.

It should also inspect the expected results. A rubric that rewards confident specificity can punish the correct behavior when the system should express uncertainty or decline an unsupported action.

Review before spending the run budget

/carbon-eval-design-review challenge our support-bot evaluation before execution; focus on missing customer slices, weak oracles, and unsafe-action coverage

The output should identify concrete design changes and the release claims they affect. It is a review of the evaluation, not proof that the product passes it.

An independent review perspective is useful, but independence should be described honestly. Reading the same generated rationale with a new heading does not create a new source of truth.

The cheapest moment to discover that your experiment cannot answer the question is before running it a thousand times.

Install CARBON at testers.ai/carbon for a supported coding agent such as Claude, Codex, or Cursor.

— Jason Arbon, CEO testers.ai