Marks & Spencer
Competitive Quality Grid · Rank #22 of 22
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C-
Grade
-10 vs avg
70%
Score
avg 80%
219
Issues
+95 vs avg
0%
Percentile
Testers.AI
>_ Testers.AI AI Analysis

Marks & Spencer ranks #22 of 22 UK retail sites with a B (85%) quality score vs the 85% category average. 219 issues detected vs 123.7 avg. Biggest competitive gap: Security issues (24 vs 9.5 avg, +14 above peers). Competitive strengths: fewer issues than avg in UX.

Below the median but that means clear opportunity to differentiate. Biggest ROI: fix the 24 Security issues (peers average 9.5). Start with: "JWT Token Exposed in Network Request URL".

Quality Quadrant · Marks & Spencer vs Category
Low Quality · Few Issues
High Quality · Few Issues
Low Quality · Many Issues
High Quality · Many Issues
Competitive Analysis · Marks & Spencer vs Category Average
Qualitative Quality
Marks & Spencer
Category Avg
Best in Category
Issue Count by Type
A11y
avg 34.8
37
+2
Content
avg 23.3
34
+11
Security
avg 6.3
14
+8
UX
avg 6.7
6
-1
Visual
avg 0.6
0
-1
Legal
avg 0.3
0
=
Marks & Spencer
Avg line
User Feedback Ratings
Accessibility
avg 5.3
6/10
+0.7
Usability
avg 6.5
7/10
+0.5
Design
avg 7
7/10
=
Content
avg 7
7/10
=
Visual
avg 7.7
8/10
=
Marks & Spencer
Category Avg
Quality Ranking · 22 Retail Websites
#1
Selfridges
A- 90%
56
#2
Currys
B+ 89%
61
#3
Evans Cycles
B 85%
88
#4
GAME
B 84%
97
#5
John Lewis
B 83%
100
#6
House of Fraser
B 83%
102
#7
Ebuyer
B 83%
105
#8
Waitrose
B- 82%
110
#9
USC
B- 82%
112
#10
Sports Direct
B- 81%
114
#11
Jacamo
B- 81%
117
#12
Superdrug
B- 80%
122
#13
Screwfix
C+ 78%
137
#14
The Perfume Shop
C+ 78%
139
#15
Next
C+ 78%
141
#16
ASOS
C+ 78%
142
#17
Argos
C+ 78%
144
#18
Asda
C+ 77%
149
#19
Farfetch
C+ 77%
152
#20
Boohoo
C 76%
154
#21
eBay UK
C 75%
160
#22
Marks & Spencer
C- 70%
219