# Engagement and support flows

- [Send and receive a message](messaging.md) — An authorized sender delivers one preserved message to the intended conversation and recipients, with truthful ordering, delivery state, notifications, and moderation.
- [Change settings and preferences](settings-preferences.md) — An authorized user changes one scoped preference and sees predictable persistence, synchronization, defaults, conflicts, and rollback across devices.
- [Contact support and manage a ticket](support-ticket.md) — A user submits one sufficiently detailed support request, receives a stable ticket, and can follow secure status and replies through resolution.
- [Manage consent and privacy controls](consent-and-privacy-controls.md) — A person can understand, grant, deny, change, and prove granular consent, and the decision propagates to actual collection, use, sharing, and communication.

[Back to all common user flows](../index.md)
