# AI Incident

## Status

- Incident ID:
- Started:
- Detected:
- Owner:
- Current status: active

## Customer and System Impact

Describe affected users, tenants, actions, regions, releases, and time window.

## Known Facts

- Add timestamped verified facts.

## Hypotheses

- Keep hypotheses separate from known facts.

## Containment and Recovery

- Action:
- Time:
- Owner:
- Verification:

## Preserved Evidence

List code revision, model, prompt, policy, retrieved context, tool calls, outputs, logs, traces, and customer-visible evidence. Record sensitive-data handling.

## Contributing Conditions

Examine model, data, prompt, retrieval, tools, permissions, UI, monitoring, process, and incentives.

## Communication

Record customer, legal, contractual, security, and internal notification decisions.

## Eval and Gate Promotion

- New regression cases:
- Neighboring cases:
- Updated claims:
- Updated monitors:
- Updated release gate:

## Remaining Risk

- Risk:
- Owner:
- Due:
